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This policy explains what East Attachments collects through this website, why it is used, when it may be shared and how to contact us about your information.
EAST ATTACHMENTS, LLC
This policy applies to information collected through eastattachments.com and its quote, configuration and service-request forms. It does not replace the separate terms or privacy policies of outside websites reached through links on this site.
We collect information you voluntarily submit when requesting a quote, configuring an attachment, asking about a service or arranging delivery or pickup. This may include your name, email address, phone number, company, machine make and model, attachment measurements and options, project details, preferred service date, job or delivery address, location type, unloading capabilities and other information you include in a message.
When you visit the website, our hosting and security providers may automatically receive standard technical information such as your IP address, browser and device type, requested pages, referring page, approximate location derived from IP address, timestamps and diagnostic or security events. We use this information to deliver, protect, troubleshoot and improve the website. The site does not currently maintain customer accounts or use advertising cookies for targeted advertising.
We use information to respond to inquiries; prepare quotes; confirm machine fitment and measurements; coordinate fabrication, service, financing discussions, shipping or pickup; communicate about an order or project; maintain business records; protect the website and company; prevent misuse; improve customer service; and comply with legal obligations. We do not sell or rent personal information.
Website inquiry and booking forms are processed by Formspree and delivered to East Attachments. We may also share information with providers that support website hosting, security, communications, professional services, delivery and freight coordination, but only as reasonably necessary for those functions. These providers may process information under their own terms and privacy practices.
The website links to independent services such as ClickLease, Google Maps, Google Reviews, Facebook and Guide to North Carolina. Information you provide after leaving eastattachments.com is governed by the privacy policy of the destination website. East Attachments does not control those third-party websites or their data practices. Review their policies before submitting personal or financial information.
We may disclose information when reasonably necessary to complete a requested transaction or service; comply with law, legal process or a valid government request; protect the rights, property or safety of East Attachments, customers or others; investigate misuse or security incidents; or support a merger, sale, financing, reorganization or transfer of business assets, subject to appropriate protections.
We retain information for as long as reasonably needed to respond to the request, manage the customer relationship, maintain order, warranty, tax and business records, resolve disputes and meet legal obligations. We then delete or de-identify information when practical. We use reasonable administrative, technical and physical safeguards, but no internet transmission or storage system can be guaranteed completely secure.
You may ask to review, correct or delete personal information that East Attachments maintains about you, subject to identity verification and applicable recordkeeping requirements. You may also ask us to stop non-transactional marketing communications. Transactional messages about a quote, order, service request, delivery, pickup or warranty may still be necessary.
This website and East Attachments products and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information, contact us so we can review and remove it where appropriate.
We may update this policy as website features, service providers or legal requirements change. The revised policy will be posted on this page with a new effective date. Continued use of the website after an update is subject to the revised policy.
Privacy requests
To ask a privacy question or request access, correction or deletion, contact East Attachments using the company information shown here. We may need enough information to verify your identity and locate the relevant records.